Doug Price

Managed a team of Automation Engineers and Technicians across four North American customer locations, ensuring optimal performance of multi-million dollar automated mobile device testing and inspection systems.

Drove initiatives that significantly increased system accuracy and throughput, enhancing daily reporting efficiency for critical reverse supply chain operations.

Spearheaded software change management, collaborating with software engineering and customer liaisons to optimize system functionality and support.

Oversaw Operations teams and Quality functions, while serving as Account Manager for 3 of 4 primary customers, ensuring high service delivery and client satisfaction.

Led and directed a global team of 35 Engineers and Technicians across international sites (Juarez, Zary, Sydney, Madrid, Buenos Aires), providing reverse logistics and repair services for ATM components, POS systems, servers, and large printers.

Re-organized the Engineering function to establish a global Sustaining Engineer team, improving operational efficiency and support for worldwide initiatives.

Provided Subject Matter Expert (SME) support for multiple global bids, encompassing solution design, layout, staffing, and equipment requirements for multiple global initiatives.

Established improvement objectives and facilitated IT Systems modifications for current and new customers, aligning with corporate quality and growth objectives.

Developed a new model for determining labor and capital requirements for new business quotes, supporting a broad range of consumer electronic and computer products.

Aligned with Corporate Strategy Development to target new segments for Reverse Logistics and Repair Services, developing complex AutoCAD layouts for strategic initiatives.

Directed a team of 25 Engineers and Technicians, overseeing process design, test development, and deployment for a 500-member operations team engaged in contract repair and parts distribution.

Provided comprehensive Test Network development, deployment, maintenance, and support for LCD, Motherboard, Laptop/Desktop, and Flat Panel Monitor repair operations.

Coordinated and co-led the implementation of mobile robotic delivery systems, significantly improving productivity and pick accuracy for spare parts fulfillment operations.

Developed and deployed process and test improvement initiatives, resulting in an annual cost and quality improvement of $100,000.

Managed the deployment of a SharePoint Document approval process and project managed the build-out and commissioning of a new 600,000 sq ft customer operation in a leased facility.

Served as a key member of the Digital Transformation initiative, contributing to strategic technological advancements.

Led the successful startup of a 600,000 sq ft facility, integrating light assembly, computer software imaging, and automated distribution for computer products.

Managed a software implementation project, linking automation machine controls to WMS and voice/pick-to-light applications, enhancing operational efficiency.

Developed a comprehensive project plan and cost model for a new Returns processing operation within an existing distribution and light assembly facility.

Served as a charter member of CEVA's Microsoft Octane Team, driving alignment and cost management improvements across three US sites for wholesale and retail distribution.

Realigned and designed warehouse configurations to support a multi-client environment, project managing startups for new customers.

Led a multi-site maintenance organization, supporting $15-20 million automated pick and sortation systems, high bay racking, and distribution center operations.

Contributed to the development of a PMO organization operating across 160 countries, enhancing global project management capabilities.

Collaborated with Regional Service Management teams to define country-specific solutions, addressing unique customer and regulatory requirements.

Coordinated and collaborated with multiple global business partners to provide integrated parts procurement, distribution, and logistics services aligned with Lenovo's business requirements.

Interviewed business owners and principals to gather requirements, successfully proposing and selling tailored website solutions.

Developed graphic designs and website frameworks, ensuring alignment with client brand and communication objectives.

Identified hosting companies and launched new sites, implementing basic SEO work to enhance online visibility.

Managed a 140-member staff, overseeing forward and reverse logistics operations including product completion for HP and Kodak in a 1.8 million sq ft facility.

Developed comprehensive Process and Work Standards for warehousing, pick-pack-ship, order management, capacity management, and distribution functions.

Conducted Business Process Analysis, implementing customized IT systems solutions that optimized warehouse management and real-time order execution.

Managed the Test Engineering group, overseeing test solution development, network maintenance, full product testing (laptops, desktops, printers, plotters), and firmware/software upgrades.

Developed labor standards and process flows to support new business proposals and provide technical support to Sales/Quote teams.

Drove engineering and quality contributions to major program RFQ responses for multiple distribution and service/fulfillment projects (Logitech, HP, Dell, Circuit City, Lenovo).

Delivered comprehensive consulting and project services in e-commerce and website development for small to medium-sized businesses.

Implemented ISO 9000 standards and conducted IT security auditing, enhancing operational compliance and data integrity.

Provided expert after-sales support, ensuring client satisfaction and long-term business success.

Led a 400-member team across seven locations, holding P&L responsibility for computer products distribution and manufacturing, including custom design/assembly/testing.

Integrated processes, people, and technology of two newly acquired companies, resulting in over $1 million in cost reductions and minimal lost time.

Developed a strategic consolidation strategy for the distribution network using in-house staff and data analysis.

Reduced costs by over $10 million through facility re-design, improved asset utilization, and absorption of overhead functions.

Co-developed an innovative Benefits Realization Process (Service Offering), significantly improving the company's market share.

Developed software tools and managed software development teams to create applications for deconstructing and analyzing enterprise-wide 'Value Chain' processes.

Supported Marketing Initiatives and Sales Presentation development, contributing to winning multiple engagements with new and existing clients.

Directed a multi-national organization of 600 total staff, overseeing manufacturing operations for a $225 million ISO 9000 registered facility.

Led several new product start-ups, driving successful market entry and growth.

Defined, justified, and implemented capital improvement programs, enhancing operational efficiency and capacity.

Improved employee relations by facilitating employee feedback committees, fostering a positive work environment.

Served as a key member of the SAP Steering Committee, guiding enterprise resource planning initiatives.

Led production and engineering teams through SAP conversion, stabilization, and bug-fix periods, ensuring seamless system integration.

Co-developed automated inspection and data collection systems, significantly enhancing quality control and operational efficiency.

Directed a two-building complex's production, engineering, and IT activities, covering final assembly, test, warehousing, distribution, and refurbishment.

Co-developed the five-year strategic plan for manufacturing operations as a member of the Corporate Operating Committee.